Friday, December 26, 2003

Looks like I ruined someone's Christmas...
Picture this, it's X-Mas eve, one of the busiest shopping days of the year, and this e-mail comes through to the store-
From:Jade
Subject: DONNA LABEL 1356
BOBBY SWANSON
WILL PAY $10.00 PLUS A COUPLE BUCKS FOR SHIPPING.
THANK YOU. JIM
HAPPY HOLIDAYS!!
J****R@MSN.COM

So I look up the record and see we're offering it for $25 without shipping.
So I write:
Jim-
Here is the listing:
7" SWANSON, BOBBY TWISTING AT THE TOP/HELLO THERE LOVER DOLL DONNA 1356 $25.00

Shipping will run $6USA $8international.
You don't go to a butcher shop and say:
"I see you have ground beef for $5 a pound, how about I give you $1.50 for a pound."

Our stuff is MINT- or better.

You have a happy holiday too.
-Eft

Christmas Day @ noon he writes:
I DON'T PAY $5.OO A POUND FOR GROUND BEEF... DO YOU?
YOU MUST HAVE MAD-COW DISEASE!! KEEP YOUR 45, IT WILL STILL BE FOR SALE
FIVE YEARS FROM NOW.
YOU HAVE A NON-INCOME EARNING ASSET IN YOUR WAREHOUSE.
GOOD LUCK AND GOODBYE!!!


I come in today and the boss asks me what I'm thinking and why would I write such a thing (whereas the butcher line is a direct quote from him that he uses in the store and on the phone) and it seems it was "out of character" for me to respond in such a way and that usually I am the "voice of reason" when dealing with people here.
So somehow, I am the asshole in that e-mail transaction, and I have to draft up some sort of apology to this guy.
Had he approached it better, I may have been less blunt, but the truth is, screw him. I'll write something, but figure a way to point out to him that he is still an idiot.
Notice rather than understanding the analogy of negotiations with a butcher, he runs in and says I'm insane to pay $5.00/lb. for beef. Hello??? McFly???
Some people just waste air.

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